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Sales Closing · Paid

Pipedrive review

4.3/5

from 5,110 reviews on G2 ↗

Best lightweight sales pipeline

1 min read

Published

What users say about Pipedrive

The consistent theme is simplicity: reviewers say reps keep it up to date because there is little to fill in, and that tailoring the pipeline takes minutes. Where it frustrates is depth, with thin automation, integrations that drop detail, and add-ons that push the price up.

Pipedrive pros and cons

Pros

  • Simple enough that reps keep the pipeline up to date.
  • Intuitive interface; little training needed.
  • Tailoring the pipeline to your own stages is quick.
  • Customisation is approachable rather than a project.
  • Integrations cover the common sales tools.

Cons

  • Automation is limited for more involved processes.
  • Deeper customisation gets difficult.
  • Some integrations drop detail, Google Calendar among them.
  • Add-ons push the real cost well above the headline.
  • Getting the most from it takes more training than expected.

Our summary of what reviewers report on G2 ↗, read on 2 Nov 2026.

  • Apollo

    Best all-in-one prospecting platform

    Subsystem
    Sales DevelopmentSales Closing
    Billing
    Free tier

    Contact data, list building and email sequencing behind one login, so a team can go from a target list to booked meetings without stitching three tools together.

    Starting at$49/seat/mo

  • Attio

    Best CRM for a process of your own

    Subsystem
    Sales Closing
    Billing
    Free tier

    A CRM you shape around how your team actually sells rather than the other way round, with its own data model and views. Worth it when an off-the-shelf pipeline keeps fighting your process.

    Starting at$35/user/mo